SmartCX was invited to attend the TFWA Digital Village in Cannes, France.Read More
SmartCX offers an advanced digital platform which helps clients improve their customer experience. With our Voice of Customer solution, brands can identify and measure critical touch points of the customer journey and use data analytics in a predictive way to generate business results.
Discover customer frustrations, aspirations and bottlenecks.
Visualize real-time data through dashboards.
Alert & mobilize organization on critical issues.
Understand the link between customer experience KPIs and financial results.
Recommend opportunities to solve and improve the customer journey.
Make your customers happy and improve sales.
SmartCX is the newest agency member of the Customer Experience Group. It helps brands to assess their customer experience through the measurement of the customer journey across all touch-points, prioritize areas of improvement and generate insights on customers’ expectations.
"We are delighted to welcome SmartCX to the Customer Experience Group. This launch represents a significant development in the continuing and rapid expansion of our footprint and range of capabilities. SmartCX complements our offerings, and we are pleased to provide our clients with a suite of new solutions and data analytics products. This milestone creates an opportunity for us to expand the platform we have put together to guide brands through a CX transformation.”
Keeping a constant pulse of the customers across the whole journey and understand what matters most to their experience through advanced analytics.
SmartCX design & additional customization rooted in deep expertise in customer experience. Scalable from local to international enterprise.
Improved understanding on what customers talk about, their sentiment and the importance of their statements through text analytics functionality.
SmartCX evaluates customer experience via wholistic measurement of customer journey.Read More
Get in touch to learn more about SmartCX and how the Voice of Customer platform can be deployed for you.
+966 50 4102006
Office 1507 | Damac Smart Heights | Barsha Heights | Dubai | UAE